-On all integral units, unless specifically notified otherwise, Milan will honour and administer a warranty of;
*** Lassele Three Star
– The exchange replacement of any faulty parts for a period not exceeding 36 months from date of sale.
– The exchange replacement of the compressor unit for a period not exceeding 60 months
From date of sale
– The labour on any repair, involving the replacement of a faulty part, for a period not exceeding 24 months from the date of sale.
** Other Brands Two Star
– The exchange replacement of any faulty parts for a period not exceeding 24 months from date of sale. – The labour on any repair, involving the replacement of a faulty part, for a period not exceeding 12 months from the date of sale.
This warranty specifically excludes:
- Any goods deemed to have become faulty due to negligent installation, operation or failure of routine maintenance such as regular cleaning of the condenser.
- Any goods deemed to be faulty as a result of damage through transport or delivery.
- Any door seals after a period of 60 days from date of sale.
- All glass and lighting bulbs.
- Any loss of food or product as a result of product failure.
This warranty is subject to prior approval by Milan and the repair being undertaken by an authorised firm or agent with the repair-taking place during normal working hours within a recognised metro area.
Call out charges, Overtime Rates and travel allowances are excluded unless Milan has issued a formal Service Order to Include.
We ask our Dealer/Resellers as a recognised industry practice, to test the cabinet at their premises prior to delivery to their customer.
Procedure In all warranty situations we ask that you contact us with the cabinet model, serial number, location and likely problem.